Internal Analysis Assessment

1. What is YOUR office’s current collection percentage (last 3 months average)?

Below 85% 85–94% 95–100% I do not know

2. What percentage of YOUR office’s total Accounts Receivable is over 90 days?

Under 20% 20–30% 30–40% Over 40% I do not know

3. What is the largest overhead expense in YOUR practice?

Payroll Supplies Lab Rent Not sure

4. What is YOUR office’s average insurance claim turnaround time?

Under 14 days 15–30 days 30–60 days Over 60 days I do not know

5. What percentage of write-offs last month were contractual vs. avoidable?

95%+ contractual 80–94% contractual 60–79% contractual Below 60% contractual I do not know

6. What is YOUR hygiene reappointment rate?

85%+ 70–84% 50–69% Below 50% I do not know

7. Has YOUR office tracked new patient numbers monthly for the past 6 months?

Yes, consistently Sometimes No Not sure